This policy sets out how we collect, use, store, and share your personal information on our wood burning crafts site. We comply with the Australian Privacy Act and related standards. By using the site, you agree to these terms.

Information we collect

We only collect information that is necessary for running this site, improving your experience, or responding to direct requests.

• Contact details, like name and email, are collected when you fill out a form or subscribe for updates.
• We log technical data, such as browser type and access time, to troubleshoot and monitor site performance.
• Cookies and analytics tools track site use and feature popularity. These help us refine our guides and project resources.
• We keep communication records to review questions, guide suggestions, and resolve any user concerns.

How we use your information

We use your personal information to respond to enquiries, send updates, and maintain site functionality. Every use has a clear, practical reason and is described below.

• To respond to your questions or feedback submitted via our contact forms.
• To send you email updates about new guides or features, if you have subscribed.
• To review site use and performance for troubleshooting and improvement.
• To meet legal, regulatory, or security requirements under Australian law.

Legal basis for processing

We collect and use data for specific purposes, guided by Australian privacy laws. Legal grounds for processing are detailed below.

How we share your information

We do not sell your personal information. We only share data where it is required to operate the site or meet legal obligations.

• Service providers may access limited data to host the site or support features, always under confidentiality agreements.
• Legal authorities may receive data if required by law or for safety reasons.
• We may transfer information if our site changes ownership, but will notify you before this happens.

Data security measures

We store your data using secure systems that limit access to only essential team members. Backups are encrypted and reviewed regularly. We monitor for unauthorised access and use industry-standard safeguards. While we take care, no method is completely foolproof, and we disclose risks where known.

Your rights

Australian law provides you with rights to control and review your data. You may contact us to use any of these rights.

• You may request access to the information we hold about you at any time.
• You can correct or update your personal details if they are incomplete or inaccurate.
• You may request deletion of your information, subject to limits where data is needed for site operation or legal compliance.
• You can object to certain uses of your data, including marketing emails. Opt-out links are included in all communications.

Cookies and tracking

Cookies help us track site activity, improve guides, and troubleshoot issues. You can control cookies through your browser settings. Details are available in our Cookie Policy.

Cookie Policy Cookie Policy

Contact us

If you have questions about how your information is handled, or want to exercise your rights, please contact us. We aim to give clear, measured responses to every privacy request within two business days.

Contact email: content@tolaviqara.world

Phone number: +61.7.5877.6860

Studio address: 125 Stirling Street, Perth, WA 6000 Australia

Policy changes

If our privacy practices change, we will update this policy and post a new date. Major updates will be announced on our site. Continued use after changes means you accept the new policy.